http://www.i-structure.comServices Updates from Infocrossing Inc.Copyright © 2010 Infocrossing Inc. All rights reserved.en-US Wipro Infocrossing's world-class data centers provide clients with high reliability and security that is essential in running mission-critical enterprise applications-and business functions necessary for global commerce needs. As a leading global IT services organization, Wipro Infocrossing has an extensive and stable national, world-class data center infrastructure that provides our clients with access to a high-speed, point-to-point, secure network infrastructure. Wipro Infocrossing manages your systems in our award winning Class A, state-of-the-art, highly secure and fully redundant data centers. Infocrossing's data centers were designed and built to the rigorous standards to provide the security, physical environment and networking capabilities you need to support even the most mission-critical ...http://www.i-structure.com/page/134.aspx03/23/2010Trust your systems to the outsourcing experts For the past 25 years, Infocrossing has worked with large and mid-sized companies to optimize their IT resources and support their critical business initiatives. We have helped numerous organizations reduce operating costs, avoid capital expenditures, simplify their architecture, improve levels of service and support, and avoid hardware upgrade limitations. We make sure that core competencies and strategically important initiatives are synchronized from a technology perspective. Our customers trust the partnership we offer and leverage the cutting-edge technologies we provide, while benefiting from our IT professionals' technical and systems maintenance expertise. We have the world-class data center infrastructure, the ...http://www.i-structure.com/page/138.aspx03/23/2010 Do you have the right people and processes to get the most out of your enterprise application investments? Let Infocrossing, A Wipro Company, help you make every dollar count. We deliver a full spectrum of Enterprise Application Services for SAP, Oracle, PeopleSoft, Siebel, Clairfy, i2, Ariba, Manugistics, SalesForce.com and JD Edwards. When it comes to enterprise applications, we can do it all. Our clients trust us as their one-stop shop for all their enterprise application requirements and find immense value in our partnership approach. For many clients, we have consulted on, designed, and implemented their enterprise solution. For these clients and many others, we ...http://www.i-structure.com/page/145.aspx05/06/2010 Infocrossing Healthcare Services is a division of Infocrossing devoted entirely to serving the healthcare payer industry with operational and data services within the Medicare, Medicaid, and Business Process Outsourcing space. Utilizing the excellent data centers within Infocrossing’s system, Infocrossing Healthcare Services leverages over 25 years of healthcare industry experience to affect the bottom line for Medicare Advantage, Medicare Prescription Drug Plans, and Medicaid Plans by delivering web-based applications and services in the following areas: Member Eligibility Verification Member Enrollment Application Processing Enrollment Reconciliation Membership Management ...http://www.i-structure.com/page/139.aspx06/08/2010 THE BEST at What We Do Today’s business environment is characterized by multiple challenges that need to be met and overcome by business leaders and executives. As they plan for developing capabilities for the emerging, complex world of tomorrow, business and IT leaders need answers to some key questions like: Is the current IT strategy and architecture suitably poised to enable the organization take the next big leap towards competitive advantage? How do organizations gain meaningful business value from planned IT implementations? Are business processes within the organization so unique that they need ...http://www.i-structure.com/page/146.aspx01/19/2009 Choosing the Right Package suited to your need can be a tough nut to crack. Equally vexing is package implementation that can be expensive and time-consuming. We guide you through effective decision-making through package evaluation and selection and then implement it seamlessly to achieve desired benefits. Call Infocrossing Now For more information, please contact Infocrossing at 866.779.4369. http://www.i-structure.com/page/147.aspx01/19/2009 With more than 20 years of experience in managing and running the most sophisticated mainframe systems in the world, our Mainframe offering is designed to optimize your mainframe performance in today’s enterprise environment. We have the world-class data center infrastructure, the proven processes and the deep expertise to deliver reduced IT management costs, greater efficiency and improved quality. We have extensive expertise in mainframe migrations, having successfully cut-over more than 200 customers, including systems of every size, regardless of complexity, with virtually no interruption of your production processing cycle. Service Offerings The latest IBM mainframe processors ...http://www.i-structure.com/page/142.aspx01/19/2009 Run your AS400 or iSeries without worrying about the infrastructure Outsourcing your AS/400 and / or iSeries to Infocrossing lets you concentrate on what you do best, your business. You manage your applications just as you do now - but without devoting staff or other resources to operating, administering and maintaining the infrastructure. With Infocrossing, we handle it all for you. Expert, High-Availability Management Our iSeries and AS/400 team is one of the most skilled and experienced in the IT industry, with professionals who know IBM iseries inside and out, who understand the operating systems, and know how to make those platforms work in today’s ...http://www.i-structure.com/page/144.aspx01/19/2009 The UNIX Server Management service supports the entire life cycle, starting with architecture, design to transformation and value added services. Infocrossing has supported mission critical production, QA, test and development server infrastructure for various customers, with its expertise covering all the industry standard flavors of UNIX like Sun Solaris, HP-UX, IBM AIX and Linux (RedHat & SUSE). Infocrossing, together with Wipro's UNIX practice, has a strong base of 60+ world wide customers and 100+ domestic customers (India), who are serviced with our strong base of 700+ resources. Close to 65-70% of these resources are certified on respective platform (Sun Solaris, HP-UX, IBM AIX, ...http://www.i-structure.com/page/143.aspx03/23/2010 Wipro Infocrossing's AMS focuses of providing transformation lead, SLA driven, multi-year, multi-lingual applications maintenance and support services to our global customers Our key offerings include: Business Support Technical Support Applications Administration Help Desk Infrastructure and Hosting Services, among others Further, we provide full range of 'Run' services, a few of which are: Performance tuning and improvement Data quality management Six Sigma driven process improvement Data volume management Patch and upgrade management ...http://www.i-structure.com/page/148.aspx04/10/2009 Intelligent automation to drive your productivity The Q/Care™ Health Plan/Claims Administration System from Infocrossing Healthcare Services streamlines the day-to-day business process for a wide variety of healthcare payors, including managed care organizations, HMOs, PPOs, Medicaid programs and indemnity plans. As one of the market's first rules-based solutions, it can be easily customized to specific requirements, and can be scaled to over 10 million members. The system is available via service bureau contract or perpetual license agreement. Web interface for real-time operation: You can submit information to, and view information from, the Q/Care system via the easy-to-use web interface. Everything from ...http://www.i-structure.com/page/168.aspx06/10/2010 Infocrossing Healthcare Services has been an innovator in the Medicare Advantage program for more than 18 years, and currently provides services to 90 managed care organizations across the country. Our team of healthcare experts, IT specialists and health plan veterans can equip you organization with solutions that deliver advanced web-based technologies, proven processes and measurable returns. Eligibility and enrollment services made simple: Our eligibility and enrollment services are provided under an agreement with the Centers for Medicaid and Medicare Services (CMS). We receive extracts from the Medicare Beneficiary Database (MBD) from CMS, providing all the eligibility information required to successfully enroll ...http://www.i-structure.com/page/169.aspx06/10/2010 The power to automate it all - now Medicare Part D Services from Infocrossing Healthcare Services enable you to automate the enrollment process and ease your administrative burden - especially in the face of intense volume expected during the Part D enrollment period of November 15th 2005 to May 15th 2006. Once members are on board, our services will automate Medicare Part D processing while providing transaction security, reduced error rates and improved patient safety. Eligibility and enrollment services made simple: Our eligibility and enrollment services are provided under an agreement with the Centers for Medicaid and Medicare Services (CMS). ...http://www.i-structure.com/page/170.aspx06/10/2010 With its extensive experience in IT Infrastructure Management of Wintel Servers, Infocrossing provides customers with effective management of servers, increased agility to adapt and evolve with technology, ability to manage complexity within the environment and reduced risk from business and technology perspectives. Wintel services are delivered from onsite / onshore / offshore / nearshore delivery centers including Global Command Center (GCC). Wipro has a strong base of close to 1000+ trained Wintel professionals serving more than 125 worldwide customers, including India. Key Highlights Mature onsite / nearshore/ offshore service definitions and delivery mechanism Depth of service coverage ...http://www.i-structure.com/page/186.aspx01/19/2009 Making MITA a reality via OpenMMIS Medicaid agencies face the challenge of reducing costs while improving the health status of beneficiaries. These agencies support a variety of healthcare funding models and are being asked to provide multi-agency processing within their MMIS; but they realize that supporting these diverse demands within real-world budget constraints requires that they fully leverage state-of-the-art technology. As an innovator in Medicaid services, Infocrossing Healthcare Services has taken a leading role in providing the solution. Advancing the OpenMMIS vision: OpenMMIS is an initiative of the Medicaid vendor community aimed at creating an integrated environment that addresses issues ...http://www.i-structure.com/page/171.aspx06/10/2010 Adopting a flexible project delivery model and packaged services, Infocrossing renders superior, innovative and value added services, across technology and product domains to enterprises worldwide. Wipro proposes end-to-end solutions and services across technology layers and industry leading solutions to build solid network and communication infrastructure for enterprises. In the space of networking, Infocrossing offers consulting, solution design, implementation and integration, bringing to the table technology, product and multi-domain business expertise, along with stringent quality processes and strategic alliances with product vendors. Infocrossing has been partnering with Cisco, a leading technology solution provider for networking and communication infrastructure for over a decade and is ...http://www.i-structure.com/page/184.aspx01/19/2009 Infocrossing delivers world-class storage solutions through in depth experience in storage technologies, that cover the entire lifecycle of the storage services. The services encompass process, technologies and people to provide high value, business impact. Storage management services transfer all or part of the day-to-day management responsibility for a customer's storage environment, including storage area networks (SANs), network-attached storage (NAS) and tape libraries, and in some cases the transfer of ownership of the technology or personnel assets to Wipro. With its global delivery model, Wipro has been successfully managing storage for its customers from GCC, onsite, near site and offshore locations. ...http://www.i-structure.com/page/187.aspx03/23/2010 Infocrossing has a team of dedicated database administrators providing cutting edge technology support for Oracle, Sybase, DB2/UDB, Teradata MSSQL, and MySQL databases. This expertise, knowledge management and automation ensure high level of database availability at all times. These services are provided under the auspices of proactive monitoring, administration services and consulting services. Wipro provides these services through a flexible onsite-offshore model on a 24x7 basis that is compliant with ITIL-based framework. Infocrossing, together with Wipro, is the one of the largest remote database administration services provider and is currently supporting more than 40,000 database instances for more than 50 customers across US, Europe ...http://www.i-structure.com/page/188.aspx01/19/2009 Infocrossing's Service Desk handles incidents and service requests, with its world-class infrastructure support, and provides an interface to users for the entire spectrum of service management activities. Service offerings range from automating existing service desks to implementing new ones, consolidating IT service desks to incorporating web-enabled support.  Infocrossing's Service Desk - led by ITIL methodology, acts as the nodal point between service providers and end-users and proactively keeps users informed of all relevant service events, actions and service changes that are likely to affect them. The Wipro Service Desk provides end-to-end ownership of the calls till resolution. Infocrossing, together with Wipro, offers a high pool of ...http://www.i-structure.com/page/185.aspx03/23/2010 Infocrossing has been providing outsourcing IT solutions to manufacturers and their suppliers and distribution channel partners for over 25 years. Our Information Processing Services allow small to mid-size companies access to technology solutions once only available to larger companies, allowing them to compete in the global arena. Through our in depth industry experience, Infocrossing offers manufacturing, distribution and retail companies in all industries cost effective methods for developing Information Processing applications and EDI links and producing warehouse efficiencies. These methods support strategies such as just-in-time purchasing and meet the specialized needs of manufacturing companies, bringing compliance with supply chain requirements and ...http://www.i-structure.com/page/198.aspx06/08/2010 In today's global economy, companies need to exchange information rapidly and securely in order to remain competitive. In response to supplier and distribution channel pressures, manufacturers and importers are increasingly turning to EDI solutions to process important business transactions with these trading partners. Infocrossing's EDI Services, which are compliant with US and European standards, are designed to assist companies to effectively and securely process information with their trading partners, while reducing costs associated with the delivery of products through distribution channels. By exchanging purchase orders, invoices, sales reports, inventory reports, advance shipping notices (ASN), bar coded price tickets, UPC product catalogs ...http://www.i-structure.com/page/199.aspx06/08/2010 Infocrossing has been providing information-processing solutions to publishers large and small for over thirty years. Our fulfillment and royalty services save our clients money, time, and resources—clients stay focused on the core business of publishing, rather than on computers and data processing. Outsourcing can be the perfect cost-effective solution for your Publishing business — you have no hardware or software to buy, operate, and maintain. A significant advantage to outsourcing your Fulfillment and Royalty services through Infocrossing is that our dedicated staff provides ongoing support, and continuity, to publishers in a changing business environment. Our Services include: • Order Processing / EDI / ...http://www.i-structure.com/page/201.aspx06/08/2010 Infocrossing Healthcare Services is the leader in quality departmental services to the Medicare Advantage and Prescription Drug (MA PD) market. We have been providing critical information technology services to the Medicare market for over 22 years, and we currently support over 140 Medicare customers representing over 500 Medicare Advantage and Prescription Drug plans.   Our strong commitment to serving the Medicare Advantage and Prescription Drug industry has won us unparalleled customer loyalty. In 2008, our customer retention rate was over 98%, with a customer satisfaction rate of over 91%. Our targeted governmentally-focused departmental solutions, delivered under the Advantage360TM brand, represent a unique suite ...http://www.i-structure.com/page/208.aspx03/09/2009 The idea Concentrate on core business and benefit from the knowledge of an experienced partner The client A Fortune 500 company, the client is the world leader in imaging technology. With $14.3 billion sales in 2005, the company’s operations include digital and film imaging systems, health imaging, graphic communications, commercial imaging, and display and components. The business challenge Our client used SAP as its main enterprise platform. SAP was deployed in nearly 30 countries worldwide, accounting for about 74% of total revenue. Challenges emerge from: A large number of manufacturing operations either ran on SAP or dedicated ...http://www.i-structure.com/page/222.aspx04/10/2009 We developed our Product Marking, Shipping and Label Printing Services to enable you to make your products "floor ready" for your retail customers. Our services allow you to attach scan tested, bar coded product and shipping labels to your products and containers for shipment to your customers. Our Product Marking Service is fully integrated with our EDI facility, providing quick turnaround and accuracy. Infocrossing has been approved by most major retailers as an approved source for UPC tags, labels and carton markings such as UCC128 labels. We meet all item marking specifications accurately and efficiently. Pre-Approved ...http://www.i-structure.com/page/200.aspx06/08/2010 Expand your Horizons and Enrollment Numbers Find out why 80% of the market trusts Infocrossing We make enrollment easy and compliant. Pure and simple. Not only can you improve your current level of compliance and decrease expensive labor costs, our clients find that they are able to expand their enrollment numbers comfortably, taking on new groups without concern over what could happen if they overloaded their current systems. Through years of experience with hundreds of clients, we have developed the most comprehensive package of automation in the market to streamline your eligibility verification, enrollment processing and membership reconciliation. Enrollment Improve the time of application processing ...http://www.i-structure.com/page/243.aspx12/07/2009 TAKE CONTROL OF YOUR MEDICARE ADVANTAGE FINANCIALS Know what you are missing out on Scheduled payments from Centers for Medicare and Medicaid Services (CMS) are decreasing. It’s an unavoidable fact. You are faced with the challenge of how to wring every efficiency out of your system. Where there was once an acceptable margin of error, today there is none. Every single membership and payment transaction with CMS needs to be accurate for compliance and to shore up your bottom line. Information for reimbursement needs to be right every month; carrying errors forward even one month negatively affects your financials. Our flagship Advantage360˚ solutions are ...http://www.i-structure.com/page/245.aspx05/27/2010 Member360° is a comprehensive Medicare Advantage Membership Management System. Key features include: Automated Medicare Eligibility Verification As applications are entered either by batch or online, each member’s Medicare eligibility is verified. During the verification process, CMS member-specific data such as ESRD, Medicare eligibility start date, LIS, and LIC are automatically added to Member360°. Enrollment Transaction Validation and Submission Our solution validates every enrollment transaction for eligibility and format prior to submission to CMS, producing a high acceptance rate. Member360° also captures, stores, and reports on the CMS transaction reports (such as the BCS, TRR, and MRR). Membership Management The Member360° system maintains a current and complete ...http://www.i-structure.com/page/246.aspx05/27/2010 Infocrossing has been a premier outsourcing facility providing Back Office, EDI, and Bar Coded product and container marking services to companies that sell to the retail community. Our products allow clients to concentrate on their core business, while reducing information and technology costs. We have been serving this market segment for over 25 years and has become a leading provider of Internet accessible application systems. Since 1998 Infocrossing has been headquartered in Leonia NJ, at its state of the art technical center, while maintaining a customer service facility in NYC. Our web accessible Ultima System allows clients to run their ...http://www.i-structure.com/page/249.aspx06/08/2010